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I help people recognise coercive influence in workplaces, training and wellness.
Author of 7 Cult Dynamics Shaping Modern Business and Training
Consultant · Trainer · Speaker · Mentor
Coercive control doesn’t only happen in cults. It also appears in workplaces, business training, coaching, wellness and online communities, where it can undermine confidence, discourage independent thinking and leave people open to manipulation and exploitation. I help individuals and organisations recognise these dynamics, ask better questions and build healthier, more ethical alternatives through consultancy, training, mentoring and writing.
People often come to me asking things like…
- “Our company brought in coaches who expected us to share deeply personal experiences in front of colleagues. I left feeling exposed, but everyone else seemed to think it was fine. Was it?”
- “They asked us to do what they called systemic constellations, confrontation exercises and other therapy-like techniques at work. I didn’t feel comfortable at all, but when I spoke up they accused me of not wanting to leave my comfort zone.”
- “Whenever anyone questioned the trainer, he told them they were ‘resisting change’ or ‘not committed enough’. In the end, we all just went along with it as we knew he was a close friend of our HR head.”
- “Everyone around me at the workshop seemed inspired and enthusiastic but I felt confused, embarrassed and emotionally drained. Is that what personal growth is supposed to feel like?”
- “My manager says we’re ‘like a family’. Why does saying ‘no’ suddenly feel like a betrayal – and why am I expected to give more importance to the company’s interests than to my own family?”
- “The programme promised empowerment. So why do I feel less able to trust my own judgement than when I started?”
If you’ve experienced anything like this, I’d be happy to discuss your particular situation. Sadly, these sorts of situations are becoming increasingly common. Sometimes the problem is poor management or badly designed training. Sometimes it’s unethical practice or coercive influence. The first step is to understand what actually happened, ask the right questions and identify the most appropriate action to take. If you’re looking for an informed, independent opinion, I’d be happy to help.
Work with me
Consultancy
Knowledge management for organisations, journalists, educators and professionals working with questions of influence, organisational culture, ethics and critical thinking.
Training
Workshops, seminars and keynote talks on topics including:
- Cult dynamics in organisations
- Critical thinking and creativity
- Coercive control and undue influence
- Pseudoscience and wellness culture
- Ethical leadership
- Psychological safety and healthy learning cultures
Mentoring
One-to-one and group mentoring for professionals, leaders and individuals looking to develop clearer thinking, navigate complex workplaces or explore these ideas in greater depth.
Speaking
Available for conferences, podcasts, media interviews and public events.
Why Recognizing Cult Dynamics Matters
When most people hear the word cult, they think of robes, chanting, or strange rituals in candlelit basements. They picture Scientology, NXIVM, the Manson Family, or those earnest young missionaries from the Church of Latter-Day Saints. They might think of the Jehovah’s Witnesses with their copies of The Watchtower, or the glossy herbal supplement schemes that promise health and wealth. But cults rarely start out looking like cults.
A cult is any group or organisation that uses psychological manipulation and control to demand absolute loyalty. A high-demand or high-control group may not call itself a religion or a movement at all. It might be a coaching school, a yoga collective, a wellness start-up, or a political community. These groups often promise transformation, belonging, or purpose, but behind the promise lies a system of undue influence: techniques designed to limit doubt, reward obedience, and create dependency.
Coercive control is the psychological glue that holds these systems together. They use emotional chains not physical ones; Techniques like isolation, guilt, fear, love-bombing, gaslighting, and constant pressure to conform. You don’t have to live in a commune to experience it. It happens in companies, classrooms, and therapy spaces every day.
Modern life has absorbed cultic techniques almost completely. HR departments talk about “alignment.” Coaches preach that “everything you need is within you.” Influencers sell enlightenment in ten steps. Political movements thrive on the same us-versus-them thinking that once defined religious sects. The tools of persuasion that once belonged to fringe groups have been repackaged as personal development, productivity, or leadership training – and they drive the algorithm of what we consume online.
Many of today’s most popular coaching and corporate programmes can trace their DNA to 1970s “large group awareness trainings” or LGATs, like Werner Erhard’s est and its offshoot, Landmark. One of the most successful coaching companies in the world comes from this lineage and is now fully integrated in HR departments and business schools, along with the radically neoliberal ideology embedded in its teachings. These were built on the same scaffolding as Scientology: euphoric highs, confession-style “breakthroughs,” and hierarchies where each level promises deeper truth. Whether they appear as self-help seminars, influencer academies, or culture-change consultancies, the structure is the same: pay, participate, submit, repeat.
As Mark Vicente, ex-member of NXIVM, puts it: ‘Nobody joins a cult. They join a good thing.’”
And that’s exactly why recognising the signs matters.
Buy the book: THINK: 7 Cult Dynamics Shaping Modern Business and Training
How manipulation techniques from cults can infiltrate coaching, therapy, and corporate training, – and how to spot them.
About Me
I’m Jenni Walford, founder of Provokarte. Originally from Cumbria in the UK, I’ve lived in Spain since 2002 and have spent more than two decades working in education, coaching, communication and professional training.
Over the years, I’ve worked across a wide range of educational, coaching and therapeutic settings. Again and again, I found myself encountering the same patterns of coercive influence, whether in corporate training, leadership programmes or the wellness industry. Different language, different goals, but often remarkably similar psychological techniques, guru-like characters and unquestionable belief systems.
My current work grew out of that observation. It explores how coercive influence operates in modern workplaces, business training and wellness culture, how pseudoscience and pseudo-therapeutic practices have become normalised, and how individuals and organisations can recognise these dynamics before they cause harm.
Today, I combine research into coercive influence, critical thinking and the arts through writing, consultancy, training, mentoring and speaking, and I work with individuals, organisations and trade unions to promote ethical, evidence-based approaches to learning, leadership and professional development.
I believe we need better alternatives, not just better criticism. That’s why Provokarte brings together critical thinking, literature, creative practice as well as open dialogue to help people think independently, recognise manipulation and build healthier ways of learning, working and creating.
THINK • CREATE • RESIST
Why do programmes that promise empowerment so often end up demanding conformity? Why do leadership courses, coaching schools, wellness retreats and even workplace training keep relying on the same psychological techniques: emotional vulnerability, social pressure, group confession, love-bombing, charismatic authority, thought-stopping clichés and the demand to “trust the process”?
Where do we draw the line between ethical influence and coercive control? Between effective teaching and manipulation? Between genuine personal growth and psychological dependency?
THINK • CREATE • RESIST is the framework that underpins all of my work. It brings together research into coercive influence, critical thinking and the arts to help people recognise manipulative systems, understand how they work, and develop healthier, more ethical ways of learning, leading, creating and working.
THINK
The first step is learning to recognise what’s really happening. We examine the ideas, language and psychological techniques used to shape belief, discourage questioning and create dependency. Drawing on research, history, literature and critical thinking, Think helps you distinguish evidence from ideology, education from indoctrination, and influence from coercion.
CREATE
Manipulative systems don’t just tell us what to think. They narrow our imagination and created bounded choice. Creativity offers another way. Through literature, writing, painting and other creative practices, we learn to tolerate uncertainty, rediscover curiosity and develop ideas that are genuinely our own rather than copied from the crowd, the algorithm or the latest fashionable movement.
RESIST
Pressure, manipulation and coercive influence are easier to recognise than they are to challenge. Resist offers practical tools for individuals, organisations and trade unions to recognise coercive practices, challenge unethical training methods, strengthen professional standards, and replace manipulative approaches with ethical, evidence-based alternatives.
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Join the mailing list for evidence-based resources on cults, coercive control and critical thinking, along with course updates and ideas to support your creative practice.
Think. Create. Resist.
Not sure what you’re dealing with?
If something about a coaching programme, workplace initiative, training course or wellness organisation doesn’t sit right, I’d be happy to help you think it through.
Share your story, ask a question, or book a free 20-minute clarity session.
